Shipping Policy
How long will it take to get my order?
Most orders are produced within 24 hours of proof approval. All Simply Flags and Signs products will be shipped via FedEx Ground. Shipment transit time is 2-5 business days.
We only ship to the US 48 contiguous states (including the District of Columbia).
Delivery Method
All banners over 89″ (7’5″) on their shortest side will be folded and shipped in a square box. All banners 89″ (7’5″) and under on their shortest side will be rolled and shipped in standard corrugated boxes.
All other Simply Flags and Signs orders will be boxed and shipped according to their size. If you have a special shipping request, please contact us.
Shipping Status
As soon as your order ships, you’ll receive a shipping confirmation email that includes your tracking number.
Order changes:
Please contact us immediately with any changes to your order. Note that custom and pre-ordered pieces cannot be swapped for other designs.
Item not received
If your order shows a “Delivered” status by the carrier and you haven’t received your package, please email us at info@simplyflagsandsigns.com for assistance.
Shipments taking longer than expected
Orders shipping via FedEx Ground may take 2-5 business days in transit depending on your location. Weekends, holidays, and observance days do not count as transit days.
Note: We are not liable for late shipments due to FedEx exceptions, such as bad weather conditions. If you received a late package and would like to be considered for a shipping refund, please notify us. We will contact FedEx to see if reimbursement is possible, however, it is not guaranteed.
Shipping can be upgraded but higher shipping charges will apply.
You can upgrade your shipping to overnight transit for $50.00 or change an address on orders that have not yet reached “Packing” status. Please contact us immediately and a Customer Service Representative will assist and confirm this change.
Customer Support:
Phone: +1 800-716-1920
Email: Info@Simplyflagsandsigns.Com